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• Throughout Washington & Oregon.

• If you are located in another state, feel free to reach out for a local referral.

• We do not directly bill insurance, but clients can still use their insurance to help cover the costs of therapy if they have “out of network benefits.” 

• HFT therapists are what are known as "Out of Network" providers. If your insurance plan has out-of-network benefits, then you may be eligible to receive direct reimbursement payments from your insurance provider.

• With Out-of-Network billing, clients pay for therapy at the time of services, submit service statements to insurance and are later directly reimbursed by their insurance provider.

• We offer a complimentary service to clients, through Reimbursify, which offers benefits/coverage lookup and free, easy claims filing, in addition to follow-up support.

• It is the client's responsibility to confirm out-of-network benefits with their insurance provider and understand their specific coverage (out-of-network benefits, OON deductibles, percentage of reimbursement, etc.).

• If you have additional questions, we are happy to discuss insurance reimbursement further with you, help out regarding understanding coverage/benefits, and provide additional information.

• Individual Therapy is:

$150 for a 55 minute session;

$175 for a 75 minute session;

$200 for a 90 minute session.

• Couples Therapy is:

$170 for a 55 minute session;

$195 for a 75 minute session;

$220 for a 90 minute session.

• Family Therapy is:

$170 for a 55 minute session;

$195 for a 75 minute session;

$220 for a 90 minute session.

Please check out the "Paying for Therapy" page for more information on payment options.

If cost is a barrier, please contact us and we'll help you explore options.

• A quiet, private space where you won't be interrupted.

• A reliable internet connection

• A computer with a webcam or a smartphone or a tablet

• You can access our sessions either through a web browser (we'll send you a link) or by downloading the Simple Practice app and/or Spruce Health app

• Detailed information will be provided prior to our consultation and/or our first session

• Office hours are: 10am - 6pm, Monday - Friday

• You can expect to hear back from us within 24 hours on business days and the following business day over the weekend and holidays.

• Available session times vary depending on therapist schedule.

• Evening and weekend times may be options depending on availability.

• In terms of therapy frequency or scheduling regularity, this will depend on your situation and preference. Some clients prefer a regular day and time week to week. While others prefer to schedule more flexibly. Either works depending on availability.

• Sessions may be cancelled or rescheduled up to 24 hours before a scheduled meeting time.

• Sessions cancelled or rescheduled within the 24 hour cancellation window will incur the full session fee.

• Clients may communicate changes to scheduled sessions via phone, text, email or through the online booking system.

• The first step is to set up a free consultation (video or phone) to discuss your needs and address any questions.

• After an initial conversation, if we decide that working together seems like a potential fit, we will schedule our first session.

• After scheduling, you will receive a link to your client portal where you can complete initial paperwork before our meeting.

• You will also receive instructions on how to access our video session and a video link for the meeting.

• You are welcome to reach out at any point for clarification or with questions.

• Length of therapy typically depends on the client and their reasons for coming to therapy.

• Some clients find benefit after only a few sessions, while others may continue for several weeks, months or years.

• This is completely up to each client and would be something we would discuss together and continue checking in about.

• Clients are always free to end therapy at any point.

• Effective therapy always entails a good working relationship between client and therapist. This is sometimes referred to as therapeutic fit.

• A good therapeutic relationship is characterized as having: effective communication, trust, comfort, rapport, empathy, shared goals, and aligned values. Additionally, it is one where the client aligns with the therapist's approach and style.

• Fit is incredibly important and if at any point you find that it isn't feeling right, I will make appropriate referrals to help you find a another therapist.

• Clients are always free to stop therapy at any time with or without a reason that they share with their therapist.

• Pausing therapy can also be an option and makes sense when clients need or want to take some time off and then start up regular sessions again.

• Ending therapy is a very simple conversation with your therapist and can be discussed at anytime.

• Additional referrals for other therapists or providers with specific areas of expertise or in a different state can be provided at anytime.

As a client, your privacy is protected in several ways.

• Therapist-client privilege is a legal right that protects a patient's confidential information from being disclosed by their therapist.

• There are extenuating circumstances to this confidentiality that we discuss in detail at the start of therapy and as needed.

• If you are billing insurance, your insurance provider may request information regarding your treatment.

• Your personal data is protected by the Health Insurance Portability and Accountability Act (HIPAA), which, despite the name, applies to both clients using insurance and not using insurance to pay for therapy. (Learn more about HIPAA here).

• As part of the "No Surprises Act," therapists are required to provide clients (who are not using health insurance) with a "Good Faith Estimate."

• A Good Faith Estimate is a reasonable estimate of the total cost of services.

• While it is difficult to accurately determine the exact length and number of sessions at the beginning of therapy, the "Good Faith Estimate" typically includes the cost of a therapy session multiplied by an estimated number of weeks in a year.

• A "Good Faith Estimate" is not a bill or a financial obligation.

• It is intended to inform clients not using insurance what to expect financially at the outset of therapy.

• For more information visit: https://www.cms.gov/medical-bill-rights/help/guides/good-faith-estimate