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  • Which states do you work in?
    Throughout Oregon and Washington (coming soon). If you are located in another state, feel free to reach out for a local referral.
  • Do you accept my insurance?
    Healing Foundations Therapy does not directly accept insurance. However, if clients have out-of-network (OON) benefits and would like to bill their insurance, statements for client reimbursement can be provided. In this instance, clients pay for therapy at the time of services and are later directly reimbursed by their insurance provider. It is the client's responsibility to confirm out-of-network benefits with their insurance provider and understand their specific coverage (out-of-network benefits, OON deductibles, percentage of reimbursement, etc.). If you have additional questions, we are happy to discuss insurance reimbursement further with you, help out regarding understanding coverage/benefits, and provide additional information if we are able.
  • How much does therapy cost?
    Individual Therapy is $165 Couples Therapy is $195 Family Therapy is $195
  • What do I need for video teletherapy sessions?
    A quiet, private space where you won't be interrupted. A reliable internet connection A computer with a webcam or a smartphone or a tablet You can access our sessions through a web browser or by downloading an app, it's up to you Detailed information will be provided prior to our consultation and/or our first session
  • What does scheduling look like?
    The current schedule is 10am - 6pm on Monday, Tuesday, Thursday, Friday and Saturday. The office is closed on Wednesday and Sunday. All communications received on non-business days will be responded to the following business day. Some clients prefer a regular day and time week to week. While others prefer to schedule more flexibly. Either works depending on availability.
  • What can I expect getting started?
    The first step is to set up a free consultation (video or phone) to discuss your needs and address any questions. After an initial conversation, if we decide that working together seems like a potential fit, we will schedule our first session. After scheduling, you will receive a link to your client portal where you can complete initial paperwork before our meeting. You will also receive instructions on how to access our video session and a video link for the meeting. You are welcome to reach out at any point for clarification or with questions.
  • How long does therapy typically last?
    Length of therapy typically depends on the client and their reasons for coming to therapy. Some clients find benefit after only a few sessions, while others may continue for several weeks, months or years. This is completely up to each client and would be something we would discuss together and continue checking in about. Clients are always free to end therapy at any point.
  • What is "therapeutic fit"?
    Effective therapy always entails a good working relationship between client and therapist. This is sometimes referred to as therapeutic fit. Fit is incredibly important and if at any point you find that it isn't feeling right, I will make appropriate referrals to help you find a another therapist.
  • What happens if I want to end or pause therapy?
    Clients are always free to stop therapy at any time with or without a reason that they share with their therapist. Pausing therapy can also be an option and makes sense when clients need or want to take some time off and then start up regular sessions again. Ending therapy is a very simple conversation with your therapist and can be discussed at anytime. Additional referrals for other therapists or providers with specific areas of expertise or in a different state can be provided at anytime.
  • How is my privacy protected in therapy?
    As a client, your privacy is protected in several ways. Therapist-client privilege is a legal right that protects a patient's confidential information from being disclosed by their therapist. There are extenuating circumstances to this confidentiality that we discuss in detail at the start of therapy and as needed. If you are billing insurance, your insurance provider may request information regarding your treatment. Your personal data is protected by the Health Insurance Portability and Accountability Act (HIPAA), which, despite the name, applies to both clients using insurance and not using insurance to pay for therapy. (Learn more about HIPAA here).
  • What is a Good Faith Estimate?
    A "Good Faith Estimate" is a reasonable estimate of the total cost of services.
  • What is your cancellation policy?
    Sessions may be cancelled or rescheduled up to 24 hours before a scheduled meeting time. Sessions cancelled or rescheduled within the 24 hour cancellation window will incur the full session fee. Clients may communicate changes to scheduled sessions via phone, text, email or through the online booking system.
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